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World-class support for Citrix Cloud services

Citrix offers a full range of integration and maintenance resources to ensure the success of your investment.

24x7x365 support—included

All Citrix Cloud service subscriptions include Customer Success Services—Select, our award-winning, always-on technical support. Get 24x7x365 unlimited worldwide technical support and access to feature and service updates. No additional support or maintenance contracts need to be purchased.

Customer Success Services—Select fact sheet

Customer Success Manager—included

Gain the greatest value from your Citrix Cloud service subscription. We'll assign you a Customer Success Manager to help you increase adoption of your new services.

Your Customer Success Manager will:

  • Engage with you to connect cloud service capabilities to your business goals
  • Enable you to work with the right people and processes to use the service, with the best possible experience
  • Expand the value of your cloud environment with the latest best practices, use cases and features

Make the most of your cloud transition

Explore Citrix Services for every phase of your cloud journey

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Self-help and community support

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