Your digital workspace simplifies the management and delivery of desktops and applications across your organization. But you need deep visibility into traffic flows in order to understand and fix application performance issues, address user-access issues and ensure a high-performance user experience.
NetScaler Management and Analytics Service (MAS) provides full visibility and insights into your Citrix virtual apps and desktops using intelligent analytics.
You rely on Citrix XenApp and XenDesktop for application and desktop virtualization. The foundation of Citrix virtualization solutions is Citrix HDX technology that has been architected to intelligently adapt our Independent Computing Architecture (ICA™) protocol to a wide variety of user and network scenarios.. NetScaler MAS provides unique visibility into the overall performance of Citrix HDX technology and the ICA protocol giving you insights to optimize the delivery of virtual apps and desktops.
HDX Insight in NetScaler MAS lets administrators examine the network data from various angles including by desktop, application, user groups and individual users, resulting in faster root-cause analysis. In addition to the MAS console, XenApp and XenDesktop administrators can view HDX Insight data directly within Citrix Director. You can also see TCP level jitter and latency information while getting a detailed breakdown of ICA session latency by client, ICA RTT, and by server. This information can be viewed in real time or you can see historical information, all on simple-to-understand dashboards.
Once NetScaler MAS is connected to your NetScaler instances, you can identify ICA connections in order to provide complete visibility into the protocol. NetScaler MAS is the only solution that can reliably dissect the ICA/HDX technology, providing granular details at the virtual channel level.
High-level aggregate information with drill-downs to session-level data can be accessed from several different perspectives, including users, applications, desktops and gateways.
NetScaler MAS provides the following reports both in historical and real-time views
Gateway Insight in NetScaler MAS provides visibility into the failures that users encounter when logging on, regardless of the access mode.
With Gateway Insight, you can view:
NetScaler MAS also provides visibility into the reasons for application launch failure for virtual applications. This increases your ability to troubleshoot login or application launch failure issues. View the number of applications launched, active sessions, and number of bytes and bandwidth consumed by the applications. Also, view details of the users, sessions, bandwidth, and launch errors for an application.
Unlike other solutions which have multiple touch points and require a complex configuration of network taps or intrusive agent software, NetScaler MAS provides end-to-end visibility with the organization’s existing footprint of NetScaler ADCs, NetScaler Gateways, or NetScaler SD-WAN instances. The required instrumentation is already a part of those solutions; it only needs to be turned on and configured with NetScaler MAS.