Products and License Models

Citrix combines virtualization, networking and cloud technologies with collaborative services into a full portfolio of products that enable mobile workstyles for users and virtual datacenters for IT.

Our wide range of product editions, licensing models and maintenance plans ensures you can find the right purchase options for your organization. Features and functionality of on-premises products may differ from features and functionality of cloud offerings, even when purchased together as hybrid offerings. See component/feature entitlement listings for offerings of interest to you.

Apps and Desktops (on-premises)

Server (on-premises)

Networking (on-premises)

Mobility (on-premises)

Citrix also offers collaboration, remote access and IT support tools on a subscription basis. The following table shows our software-as-a-service offerings:

Citrix Cloud (SaaS)

Product Line****	Editions/ Packages	License Models*	Monthly	Annual	SaaS Maintenance	Notes
Citrix Workspace	Standard Service, Premium Service, Premium Plus Service	User (and User or Device for Premium Plus Service)	N/A	Available	Included	This service package determines your service entitlement. The service description includes an overview and other terms applicable to your service: https://www.citrix.com/buy/licensing/saas-service-descriptions.html.
Apps and Desktops, Mobility, Storage, and Networking Services	Citrix Virtual Apps  Citrix Virtual Apps and Desktops Citrix Virtual Desktops  Citrix Secure Browser (Standard)  Citrix ShareFile 0GB Service (Standard, Advanced, Premium) Citrix ShareFile Unlimited (Standard, Advanced, Premium) Citrix Citrix Endpoint Management  Citrix XenApp Essentials Service****** Citrix Virtual Apps and Desktops Essentials****** Citrix Web App Security  Citrix Gateway (Standard) Citrix Application Delivery Management (Advanced)	User or Device (and Virtual IP Address for NM&ASAHS)(also see Notes for any service specific options)	N/A	Available	Included	The service package purchased determines your service entitlement. The service description includes an overview and other terms applicable to your service: https://www.citrix.com/buy/licensing/saas-service-descriptions.html. If the service package purchased is a Citrix Cloud transition or trade-up package with hybrid rights, those perpetual on-premises licenses which are the subject of the transition or trade-up are rescinded upon the purchase, but are replaced with term on-premises licenses for a license model and term defined by the relevant transition or trade-up SKU. If the service package purchased is Citrix Cloud Add-on, you will receive term on-premises User/Device licenses for the term of your corresponding Citrix Cloud subscription. Notwithstanding the foregoing, only those users or devices covered by your Citrix Cloud subscription may use on-premises term licenses to connect to the Citrix Cloud Services. Any prepaid Citrix Software Maintenance or Subscription Advantage on any rescinded perpetual licenses terminates with those licenses. You shall have no right to credit or refund for any rescinded licenses or those services. Product components of this service may include Citrix Customer Experience Improvement Program (CEIP) and/or CEIP Extended functionality.***** Citrix Cloud on-premises components may only be used in conjunction with Citrix Cloud services pursuant to the applicable terms of service. The Citrix ADC VPX 3000 on-premises component of Endpoint Management Service may only be used for connecting Endpoint Management apps to on-premises resource locations via micro-VPN technology. It is not meant for general VPN use, including but not limited to remote access and/or single sign-on to any web, SaaS, VDI or any enterprise application whether in a datacenter or cloud. Citrix Application Delivery Management allows a mix of up to 10 Virtual IP Address licenses to be used to license MAS deployed on-premises and on Citrix Cloud. Citrix Virtual Apps, Citrix Virtual Apps and Desktops, Citrix Virtual Desktops and Citrix Workspace Premium Plus Edition includes Citrix App Layering. You may use all of the features of Citrix App Layering, including User Layers and Advanced Configuration. User Layers enables writable layers for personalization. Advanced Configuration is for deploying layers to multiple hypervisor types, clouds, provisioning mechanisms, or broker types. Workspace Environment Management for Workspace Premium, Workspace Premium Plus and Citrix Endpoint Management is only offered in certain geographic regions. With respect to ShareFile Unlimited, you are entitled to 1 TB of storage per user and may request increases as needed for reasonable use as intended pursuant to the service description at https://www.citrix.com/buy/licensing/saas-service-descriptions.html.
Intelligent Traffic Management	Standard, Premium, Standard Video Premium Video	Monthly Query Capacity	N/A	Available	Included	The service package purchased determines your service entitlement, including monthly query capacity and monthly additional feature capacity (zones, monitors, radar, applications, analytics, and data ingest, as applicable). The service description includes an overview and other terms applicable to your service: https://www.citrix.com/buy/licensing/saas-service-descriptions.html.

Enterprise SaaS

Product Line****	Editions/ Packages	License Models*	Monthly	Annual	SaaS Maintenance	Notes
ShareFile	Personal Team Business   Virtual Data Room	User	Available/ SMB only	Available	Included	On-premises components may only be used in conjunction with the service and within service term(s) purchased.
Podio	Lite Team Business	User	Available/ SMB only	Available	Included	On-premises components may only be used in conjunction with the service and within service term(s) purchased.

* Unless otherwise noted above for a product, Citrix end-user license models are as follows: Under the User model, a “User” is an individual authorized by you to use any device(s) to access instances of the product server software or service through your assignment of a single user ID. Under the Device model, a “Device” is a device authorized by you to be used by any individual(s) to access instances of the product server software or service (locally or over a network). User and Device licenses may be reassigned only pursuant to Citrix’ policy, process and timescale for reassignment. For Citrix on-premises product offerings, see this Licensing FAQ. For Citrix Cloud and Enterprise SaaS product offerings, see this Licensing FAQ. You may deploy network architectures that use hardware or software to reduce the number of Users or Devices that directly access the product server software or service. This is referred to as multiplexing or pooling. This does not reduce the number of licenses required to access or use the server software or service under either license model. A license is required for each User or Device that is connected to the multiplexing or pooling software or hardware front end. You must acquire and assign a license to each User or Device that accesses instances of the server software or service directly or indirectly, frequently or infrequently, even if the authorized User or Device is an automaton. Under the Concurrent model, a "Concurrent" device is an anonymous single device connected to a single instance of the server software. Under the CPU Socket model, a “CPU Socket” is an individual CPU socket on a server running the PRODUCT, regardless of whether or not the socket contains a CPU. Licenses must be purchased for all CPU sockets on such server(s). Under the Application model, an “Application” is an individual object code file capable of being analyzed by the product. Under the VM model, a “VM” is a virtual machine or single physical server if the server is not virtualized. Under the Concurrent Session model, which is offered exclusively with Provisioning Services, a "Concurrent Session" is the number of physical or virtual machine sessions serviced by the product. Under the Appliance model, an "Appliance" is the physical appliance with embedded product software as provided by Citrix, and you may use the Appliance up to its capacity as intended. Under the Pooled Capacity model for Citrix ADC, your purchased instances and capacity (throughput) may be deployed on either zero-capacity physical appliances, VPX or CPX instances in your infrastructure, or VPX or CPX instances deployed in supported public cloud providers (collectively your "Pooled Capacity"). Under the Pooled Capacity model for Citrix SD-WAN, your purchased capacity (throughput) may be deployed only on zero-capacity SD-WAN physical appliances. Under the Virtual Instance license model, a "Virtual Instance" is a virtual deployment within a single software container. Under the Virtual IP Address license model, "Virtual IP Address" is a single virtual IP address. Under the Monthly Query Capacity model, "Monthly Query Capacity" is the maximum monthly number of queries permitted. Unused queries expire each month with no carry-overs permitted. "Express" versions of products are offered with limited term license and with NO WARRANTY, INFRINGEMENT INDEMNIFICATION OR SOFTWARE MAINTENANCE. Further, "Express" versions may not be used by any Citrix or non-Citrix service providers for a cloud/hosted production offering. The SKU description for each product or maintenance offering ordered confirms your product entitlements. In the event of a conflict between a SKU description and this table, the SKU description shall control.

** See Software Maintenance descriptions at www.citrix.com/support/programs.html and Appliance Maintenance descriptions at https://www.citrix.com/support/programs/appliance-maintenance.html. Reinstatement and recovery charges may apply for expired Maintenance. Downgrades between Maintenance programs are not offered.

*** See product specific end user license terms at http://www.citrix.com/buy/licensing/agreements.html (in addition to the content and notes above). Unless otherwise noted, each product license may be loaded on only a single license server or appliance instance, as applicable. With respect to an audit under the end user license terms, excess license usage will be determined based on peak usage and billed at the then-current Citrix suggested retail price for licenses and for maintenance on those licenses (for the lesser of the duration of the excess usage or two years). Charges for any additional findings, as well as audit fees, may apply. With respect to your purchase of a product trade-up or upgrade, or your implementation of a product release with new product licenses under Maintenance, you are permitted a 90 day grace period to run both your new and the old product licenses in production. This period runs from your purchase of the trade-up or upgrade, and from your download of the new release under your maintenance program. You agree to destroy the old licenses and retain no copies after the grace period. Certain products include a license overdraft feature that enables you to use a limited number of additional licenses to prevent access denial. Any overdraft feature is offered as a convenience, not as a license entitlement. Any overdraft licenses used must be purchased within 30 days of first use. Citrix reserves the right to remove any overdraft feature in new product releases.

**** See the product specific terms of service at http://www.citrix.com/buy/licensing/agreements.html, and product specific service descriptions at https://www.citrix.com/buy/licensing/saas-service-descriptions.html (in addition to the content and notes above). In the event of a conflict between a product specific service description and this table, the service description shall control.

***** If you activate Citrix Customer Experience Improvement Program (CEIP) functionality, should it be offered with your product, Citrix may store, transmit and use technical and related non-personally identifiable information about your use of the product, including configuration information. If you activate CEIP Extended functionality or Citrix Call Home, Citrix may store, transmit and use technical and related personally identifiable information about your use of the product in order to be able to send you pertinent best practices advice and recommendations. Collected data is subject to Citrix’s Privacy Policy at http://www.citrix.com/about/legal/privacy.html.

******Available only in the Microsoft Azure Marketplace.
This table may be updated by Citrix from time to time at its sole discretion. You are advised to check this table prior to each purchase.